Services Uninterrupted as Management Moves to Restore Trust
By Peace Muthoka
Nairobi, March 19,2026 – The Nairobi Hospital has reassured the public that it remains stable and fully operational, even as it works to resolve governance issues that have recently put the facility under scrutiny.
Speaking during a press briefing on Thursday, March 19, 2026, Chief Executive Officer Felix Osano said services across all departments are running smoothly, with doctors and nurses fully on duty.
He stressed that patient care has not been affected at any point.
“The hospital is stable and continues to provide world-class healthcare across all departments,” Osano said.
Even so, he acknowledged recent concerns but quickly pointed to steady operations on the ground, noting that all units remain functional and responsive.
On the financial side, Osano painted a picture of resilience and recovery.
He said the hospital recorded KES 12.8 billion in revenue in 2024, before dipping slightly to KES 11.8 billion in 2025 due to a temporary insurance suspension in the third quarter.
However, performance has already picked up. Monthly revenues averaged KES 1.05 billion in early 2025, dropped to KES 920 million in the second half, and have now recovered to about KES 1.03 billion in January and February 2026.
“This signals a return to stable revenue performance,” he said.
At the same time, liquidity is improving.
The hospital has reduced its supplier backlog by KES 230 million, from KES 1.95 billion to KES 1.72 billion, while keeping staff salaries and doctor payments fully up to date.
In 2025 alone, it paid KES 6.3 billion to suppliers and KES 1.7 billion to consultant doctors, underlining continued activity.
Even then, the hospital is still owed about KES 2.4 billion, including funds from the Social Health Authority and the defunct NHIF.
Management says efforts are underway to recover the money and normalize cash flow in the coming months.
Board Chairman Barcley Onyambu used the same platform to push back against claims of a crisis.
He said the situation has been misrepresented, explaining that the challenges facing the hospital are governance-related, not operational.
“Our core business remains strong,” Onyambu said, warning that ongoing disputes risk eroding public confidence.
He also criticized the recent arrest of some directors, calling it unprecedented and expressing solidarity with those affected.
At the same time, he dismissed claims of widespread concern among doctors, saying the hospital has a clear leadership structure that represents more than 700 consultants through the Medical Advisory Committee.
According to Onyambu, a small group has been pushing misleading narratives while pursuing court cases that have disrupted internal processes.
Even so, he noted, the hospital has continued to deliver quality care without interruption, despite legal battles that at one point delayed key decisions, including investment in critical equipment.
He reaffirmed the board’s commitment to fixing governance gaps while protecting the hospital’s stability.
“The Nairobi Hospital remains stable, operational, and fully committed to quality patient care,” he said.
With services intact and finances showing signs of recovery, the hospital now says its focus is clear restore confidence, strengthen systems, and continue serving Kenyans without disruption.
