Nairobi Hospital Freezes Tariff Review After Talks With Insurers
By Peace Muthoka
The Nairobi Hospital has suspended its recent tariff adjustments after consultations with insurance partners, moving to reassure patients of stability and quality care.
Hospital leaders said the decision puts patients first while talks with insurers continue in good faith.
Speaking during a joint press briefing, Chief Executive Officer Felix Osano said the hospital remains financially strong and fully operational.
“We continue to meet staff salaries, supplier payments, and investment commitments without disruption,” Osano said.
He also addressed a petition filed by Opticom Kenya Ltd, noting that the hospital is actively contesting the matter in court.
“We remain engaged in constructive discussions as we work toward a resolution,” he said.
Osano explained that the hospital introduced a marginal five percent average tariff adjustment in July after a detailed cost review.
“After some insurers suspended services, we withdrew the adjustment in mutual goodwill to protect patients and sustain care quality,” he said.
The CEO pointed to major investments as proof of sound financial management and long-term planning.
The hospital has invested Sh1.5 billion in infrastructure upgrades using internally generated revenue.
“These projects show prudent management and a clear focus on patient outcomes,” Osano said.
The upgrades include six new labour and delivery suites and a 256-slice AI-enabled CT scanner.
They also feature a modern Cardiac Centre with East and Central Africa’s first biplane catheterisation laboratory.
“These are strategic investments that expand capacity and strengthen our leadership in specialised care,” he added.
Board Chairman Dr Barcley Onyambu acknowledged past governance challenges but said reforms are firmly in place.
“The current leadership is committed to accountability, transparency, and long-term stability,” he said.
He welcomed the lifting of recent court restrictions, saying the move unlocks fresh investment in critical equipment.
“This marks a turning point that strengthens our ability to deliver on our mission,” Onyambu said.
The Nairobi Hospital reaffirmed its commitment to strong governance and patient-centred services as it positions itself as a leading regional healthcare provider.
